AGREEMENT TO TERMS
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or exchange. Please see below for more information on our return policy.
All returns must be postmarked within 30 days of the purchase date. Returned orders not subject to a warranty issue are subject to the following restocking fees:
- Opened boxes and packages – 30% restocking fee
- Unopened/Unused products – 10% restocking fee
- Products not returned within 30 calendar days or in a used condition cannot be returned for a refund
To return an item, place the item securely in its original packaging, call for a return authorization, and mail your return to the following address:
PO Box 18
Eureka, CA 95502
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 14 days from the receipt of your item to process your return.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
530-695-7233 or [email protected]
Thank you for visiting and shopping at SafeHandles.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
|Shipment method||Estimated delivery time||Shipment cost|
|FedEx Standard||3-5 business days||standard FedEx Rate|
|FedEx Two Days||2 business days||standard FedEx Rate|
|FedEx Overnight *||1-2 business days||standard FedEx Rate|
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
SafeHandles.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
SafeHandles.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
SafeHandles.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We ship outside the U.S. It is your obligation to clear the packages through customs.